Legal
Privacy Policy
Effective Date: 01/05/2026
This Privacy Policy explains data collection, usage, storage, and protection practices for personal information when using the platform, including AI-powered mock interviews, interview reports, CV reviews, and coaching services. Continued use of the platform indicates acceptance of the practices described in this Privacy Policy.
1. Information We Collect
Personal information: full name, email address, mobile number, professional details (role, experience level, target role, interview preferences), CV uploads, and payment-related information processed via third-party providers.
Interview information: typed or voice answers, voice recordings/transcripts (where applicable), AI-generated reports/scores, and coaching preferences/bookings.
Technical information: IP address, browser type, device information, usage activity, and login/session details.
2. How We Use Your Information
We use information to provide AI interview simulations, generate personalised reports, improve platform quality, schedule/manage coaching, process payments, send service communications, strengthen security, prevent fraud/abuse, and comply with legal obligations.
We do not sell your personal data to third parties.
3. CV and Uploaded Content
Uploaded CVs and documents are used only for interview preparation, coaching, and report generation.
Documents remain confidential and are not shared publicly.
Access is limited to authorised personnel/systems required for service delivery.
You are responsible for ensuring uploaded information is accurate and lawful.
4. Voice Data and AI Processing
For voice interviews, responses may be processed using secure speech-to-text services.
AI systems may analyse responses for scoring and feedback generation.
Voice recordings may be retained temporarily for quality review and support purposes.
5. Payments
Payments are processed through trusted third-party gateways such as Stripe, Razorpay, or similar providers.
We do not store full card details or sensitive payment credentials on our servers.
Please review payment provider privacy terms where applicable.
6. Data Sharing
We may share limited information with payment providers, calendar/scheduling providers, email/communication providers, AI/speech processing providers, internal coaches/authorised support personnel, and legal authorities where required by law.
We share only what is necessary to deliver services safely and effectively.
7. Data Retention
We retain information only as long as reasonably necessary for service delivery, coaching history, compliance obligations, security/fraud prevention, and business operations/reporting.
You may request deletion of personal information subject to legal and operational requirements.
8. Data Security
We use reasonable technical and organisational safeguards to protect your information from unauthorised access, misuse, or disclosure.
No online system can guarantee absolute security; users should also take reasonable precautions.
9. Your Rights
You may request access, correction, deletion, or withdrawal of certain permissions where applicable, and contact us regarding privacy concerns.
Requests may be subject to identity verification and legal obligations.
10. Children's Privacy
SelectWise.in is intended for professionals and adult users preparing for career opportunities. We do not knowingly collect data from children under the applicable legal age.
11. Policy Updates
We may update this Privacy Policy from time to time. Continued use of the platform after updates means acceptance of the revised policy.
12. Contact Us
For privacy-related questions, contact:
Email: hello@selectwise.in | Website: www.selectwise.in